There’s nothing like a good book. We at roux are constantly buying and sharing good books that have helped us to grow in some way. One of our favorites is David H. Maister’s The Trusted Advisor. This book does a great job of packaging insights and advice on earning strong relationships in business, or in other words, becoming a trusted advisor.
Trust is important for so many reasons. When you have trust in a relationship, it opens the door to candid conversations. When you’re trusted, you are more likely to be sought for advice and forgiven when you make mistakes. This is just the tip of the iceberg, but you get the picture.
For our team to be successful developing, or as Maister says “earning,” trust in every relationship is a must. This is something that takes time and involves a process that has its ups and downs. The keys are not to skip any steps in the process and, much like in our personal lives, stay committed to the relationship.
Once the trust level is reached with someone, the magic happens. The foundation necessary for great work is attained, and the results are win-win. Here in this esteemed place is where success, excellence and fulfillment thrive. The door is opened, and the red carpet is rolled out for endless possibilities.
